Privacy Policy
Your privacy is fundamental to our operations. This policy outlines how we collect, use, and protect your personal information when you use our services.
Overview
NewPixelCraft ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website newpixelcraft.company and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
Data Collection
We collect information you provide directly to us, such as when you create an account, contact us, or use our services.
Data Protection
Your information security is our priority. We implement industry-standard security measures to protect your personal data.
Information We Collect
Personal Data
We may collect personal information that you voluntarily provide to us when you:
- Register for an account or create a profile
- Subscribe to our newsletter or mailing lists
- Submit forms or request information about our services
- Contact us via email, phone, or through our website
- Participate in surveys, contests, or promotional activities
- Download resources or materials from our website
Types of Personal Information
Identity Information
- • Full name
- • Email address
- • Phone number
- • Company/organization
- • Job title
Technical Information
- • IP address
- • Browser type and version
- • Operating system
- • Device information
- • Cookie data
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
How We Use Your Information
Primary Purposes
- Provide and maintain our services
- Respond to your comments and questions
Communication & Marketing
- Analyze usage patterns and improve services
- Comply with legal obligations
Legal Basis for Processing
We process your personal data based on: consent (when you provide it), legitimate interests (to improve our services), performance of a contract (to deliver requested services), and compliance with legal obligations (tax and accounting requirements).
Information Sharing and Disclosure
We Do Not Sell Your Data
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our website, conducting business, or serving users, provided they agree to keep this information confidential.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Protection of Rights
We may disclose your information to protect our rights, property, or safety, or that of our users or the public, as required or permitted by law.
Business Transfers
In connection with any merger, sale of company assets, financing, or acquisition of our business by another company, user information may be transferred.
Third-Party Services
Our website may contain links to other sites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
Marketing Cookies
These cookies track your browsing habits to display relevant advertisements and measure campaign effectiveness.
Managing Your Cookie Preferences
You can control and manage cookies in various ways:
Browser Settings
- • Most browsers allow you to control cookies through settings
- • You can block or delete cookies
- • Settings are usually found in 'Options' or 'Preferences'
- • Refer to your browser's help section for guidance
Cookie Consent Tool
- • Use our cookie preference center
- • Customize your cookie settings
- • Update preferences at any time
- • View detailed cookie information
Important Note
Disabling certain cookies may impact the functionality of our website and limit your user experience. Some features may not work properly if cookies are disabled.
Data Security and Protection
Security Measures
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
Encryption
SSL/TLS encryption for data transmission and storage
Secure Infrastructure
Protected servers with regular security updates
Access Control
Limited access to personal data on need-to-know basis
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Our retention periods include:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Active account + 2 years | Service delivery & legal requirements |
| Contact Information | 3 years from last contact | Communication & marketing |
| Analytics Data | 26 months | Website improvement |
Data Breach Notification
In the unlikely event of a data breach affecting your personal information, we will notify you and relevant authorities within 72 hours as required by applicable data protection laws.
Your Rights and Choices
GDPR Rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
Right of Access
Request confirmation of whether we process your personal data and access to that data.
- • View your personal information
- • Understand how data is processed
- • Receive a copy of your data
Right to Rectification
Request correction of inaccurate or incomplete personal data.
- • Update incorrect information
- • Complete incomplete data
- • Verify accuracy of data
Right to Erasure
Request deletion of your personal data under certain circumstances.
- • Remove your account
- • Delete specific data
- • "Right to be forgotten"
Right to Restrict Processing
Request limitation of how we process your personal data.
- • Pause data processing
- • Restrict certain uses
- • Maintain data without processing
How to Exercise Your Rights
Email Request
Send your request to our privacy email address
Phone Support
Call our customer service for assistance
Account Settings
Manage some preferences directly in your account
Response Time
We will respond to your rights requests within one month (30 days) of receipt. If we need more time, we will notify you within this period and may extend it by up to two additional months for complex requests.
Updates and Changes to This Policy
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:
Notification Methods
- • Email notification to registered users
- • Website banner or pop-up notification
- • Updated "Last Modified" date
- • Prominent notice on homepage
Significant Changes
- • Changes to data collection practices
- • New third-party sharing arrangements
- • Changes to your rights or choices
- • Updates affecting minors
Version History
| Version | Date | Changes |
|---|---|---|
| 3.0 | December 2024 | Updated cookie policy and added GDPR compliance details |
| 2.1 | August 2024 | Enhanced data security section and user rights |
| 2.0 | March 2024 | Major revision for compliance requirements |
Continued Use
Your continued use of our website after any modifications to this Privacy Policy indicates your acceptance of the updated terms. If you disagree with any changes, you may discontinue use of our services.
Contact Information
Get in Touch
If you have any questions about this Privacy Policy, our data practices, or want to exercise your privacy rights, please contact us:
Address
123 Lopez Jaena St., Iloilo City 5000, Iloilo, Philippines
Phone
+63 933 210 9876Business Hours
Monday - Friday: 9:00 AM - 6:00 PM